Jump'N Support

Need help discovering events, managing tickets, or keeping the community safe? You're in the right place — browse the answers below or send us a message.

How can we help?

Frequently asked questions

Quick answers to the questions we hear most.

Still need help?

Send us a message and our team will respond as quickly as possible — usually within 24 hours.

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Welcome to the Jump’N app where you can explore or promote the hottest events in your city in real time!

Jump'N Support

How can we help?

Finding events

Tickets & entry

Reporting & safety

Venues & events

Account & billing

Frequently asked questions

Still need help?

Policies & guidelines

Welcome to the Jump’N app where you can explore or promote the hottest events in your city in real time!

Jump'N Support

How can we help?

Finding events

Tickets & entry

Reporting & safety

Venues & events

Account & billing

Frequently asked questions

How do I find events happening near me?

Do I need an account to browse events?

How do I post a reaction, photo, or comment?

How do I buy tickets?

How do I report offensive content or block a user?

How do I create an event for my venue?

How do I manage my subscription or delete my account?

I found a wrong venue location or event time. What should I do?

Still need help?

Policies & guidelines